Frequently Asked Questions - All about Spire

Because Spire flash sales offer unbeatable values, they’re generally only available for a very short time. If you see a deal you like, book it! You’ll enjoy the confidence of Spire’s exclusive 72-hour cancellation window: Unlike limited-time deals on other travel sites, Spire lets you change or cancel your plans (subject to a few terms and conditions).

In order to work with Spire, we require that partner hotels offer our members their very best deals – rates so low, we can’t show them to the general public. Unlike our competitors, Spire offers true discounts based on real prices, not artificial savings based on some hypothetical “best available rate”.

Spire deals typically include truly valuable items like room upgrades, spa credits, and other free extras that help create the perfect trip. Our editors evaluate every perk: If it doesn’t represent a significant value, we won’t promote it – period.

Spire membership is free, and there’s no added cost to make a Spire booking. When you make a reservation, you pay only the amounts charged by the hotel for your room and amenities, plus any applicable taxes or hotel charges. We’re paid by hotels for the services we provide to their prospective guests.

Spire private-sale deals are so good, our hotel partners won’t permit us to show them to the general public. Join now to see rates at least 20% below the prices you’ll see on other sites.

You'll receive emails featuring our unbeatable luxury travel deals. Once you're logged in as a Spire member, you'll be able to see exclusive offers throughout the site. You can also get individual assistance from our luxury travel specialists to help plan your perfect trip.

Spire includes only the best hotels in the world: True luxury hotels and resorts. Our editors work hard to weed out hotels that don’t offer a true luxury experience. We evaluate each hotel and resort individually based on amenities, services, reputation, recommendations, customer reviews, site visits, and much more – a simple 4- or 5-star guidebook rating isn’t enough.

Spire is owned and operated by Perfect Escapes, a privately held luxury travel company headquartered in San Francisco, with offices in London, New York, and Chicago. Spire is designed and managed by a roster of luxury travel experts with experience at Travelocity, Expedia, Hotwire, and other trusted brands, but there is no business affiliation with these sites.